NOTICE

STUDENT COMPLAINT POLICY

Dear Students:

The Dallas Medical Assistant School has a Certificate of Approval from the Texas Workforce Commission (TWC).

The TWC-assigned school number is:

Addison Campus: S5488

Arlington Campus: S6598

Denton Campus: S6180

Grapevine Campus: S6600

Irving Campus: S6236

Students must address their concerns about this school or any of its educational programs by following the grievance process outlined in the school's catalog. Schools are responsible for ensuring and documenting that all students have received a copy of the school's grievance procedures and for describing these procedures in the school's published catalog. If, as a student, you were not provided with this information, please inform the school's administrative staff. Students dissatisfied with this school's response to their complaint or who are not able to file a complaint with the school can file a formal complaint with TWC, as well as with other relevant agencies or accreditors, if applicable.

Information on filing a complaint with TWC can be found on TWC's website at: www.texasworkforce.org/careerschoolstudents

Complaints may be directed to the school via email:

Addison Campus: [email protected]

Arlington Campus: [email protected]

Denton Campus: [email protected]

Grapevine Campus: [email protected]

Irving Campus: [email protected]